Role of University Hospital in the rheumatological care network

ABSTRACT The objectives of this paper was to describe and analyze the role of a University Hospital in the Health Care Network for rheumatological patients of Pernambuco state. A transversal study with qualitative and quantitative approach was carried out. Key-informants from the Health State Secretary and Clinical Hospital of the Federal University of Pernambuco were interviewed. Secondary data were extracted from the National Registry of Health Establishments. In 2016, 4.530 patients with Rheumatologic Diseases were treated at the hospital, mean age of 52 years old, mostly women (79%), from 164 municipalities in Pernambuco with concentration in the 1st health region. Patients’ admission is regulated, with an access protocol to evaluate profile and indicate subspecialty of care in rheumatology. There is a single protocol in the hospital and laboratory and some imaging tests are assured; there is infusion of immunosuppressants in the service, when clinically indicated. As weaknesses, high absenteeism and difficulties in sharing care with primary care are pointed out, despite the high responsibility adopted. The University Hospital analyzed seems to fulfill its institutional mission and functionality, giving resolution to the cases for which it becomes responsible and filling, often, the assistance gaps of the average complexity of the Unified Health System.