Contingency theory in the context capacitant of the multilevel library

ABSTRACT It aims to reflect on the application of the contingency approach in the enabling context of the multilevel library. Methodologically, it consists of a reflective theoretical study, of a qualitative nature, that made use of the bibliographical technique. The discussion covers the conceptual perspective of the Ministry of Education about the Contingency Plan, the challenges for the Brazilian multilevel library regarding the elaboration of this one based on the demand of the instruments of evaluation of the higher courses of the Brazilian government and the importance of a context favorable to the creation knowledge to meet the emergency demands. The result of the study evidences the need for an enabling context, according to the conceptual perspective of Krogh, Ichijo and Nonaka, that allows not only the creation of knowledge, but also the development of competence in information necessary for the elaboration, execution and evaluation of the Plan of Contingency.