Digital Government in Chile – Improving Public Service Design and Delivery
收藏Organisation for Economic Co-operation and Development2026-02-07 收录
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https://www.oecd.org/en/publications/digital-government-in-chile-improving-public-service-design-and-delivery_b94582e8-en.html
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资源简介：
This report presents a conceptual model for service design and delivery that challenges governments to develop a design-led culture and ensure access to the enabling tools and resources necessary to deliver services that improve outcomes, efficiency, satisfaction and well-being. This model is used to analyse the situation in Chile and provide...
