Complaints received by main energy firms in Great Britain Q1 2013-Q4 2023

Utility companies EDF Energy and OVO received an average of 2,300 complaints per 100,000 customers in the last quarter of 2023. These were the highest figures among large energy suppliers in Great Britain at the time. The number of complaints received by the energy supplier British Gas experienced a decrease in 2023, after surpassing 2,700 at the end of 2022.

在2023年最后一个季度，公用事业公司EDF能源和OVO的平均客户投诉量达到每10万名客户2,300起，这一数字在当时英国大型能源供应商中位居最高。能源供应商British Gas在2023年接收到的投诉数量相较于2022年末的2,700起有所下降。