Ethical leadership, service delivery and good governance in eThekwini Municipality

This research study employed a qualitative research approach, using semi-structured interviews with employees in the Finance Department and Supply Chain Department in eThekwini Municipality. The study used non-probability sampling to get more insight regarding the views and perceptions of the respondents through the use of ATLAS.ti software, to analyse the findings. Deductive and inductive coding of the qualitative data was performed using ATLAS.ti 2022 for Windows. This programme was used to extract verbatim quotations from the qualitative data collected and construct data visualisations. Thematic analysis of the qualitative data from semi-structured interviews was used. Firstly, individual transcript responses were coded based on the themes identified by the researcher through the study questions. The uploaded files contain an analyzed data and interview transcripts.

本研究采用定性研究方法，通过对eThekwini市政府财政部门和供应链部门员工进行半结构化访谈，以深入探讨受访者的观点和认知。研究采用非概率抽样方法，借助ATLAS.ti软件对研究结果进行分析。利用ATLAS.ti 2022 for Windows对定性数据进行演绎和归纳编码，该软件被用于从收集到的定性数据中提取字面引用并构建数据可视化。对半结构化访谈中的定性数据进行了主题分析。首先，根据研究者通过研究问题识别出的主题对个别访谈记录进行编码。上传的文件包含分析数据和访谈记录。