Grant-in-aid : social welfare grants

This study examines the management of social welfare grants in South Africa and explores recipients' experiences, focusing on the Grant-in-Aid as a case study in Polokwane. Adopting a qualitative approach, data was collected through interviews with 15 participants aged 18 to 60. Of these, five were between 18 and 25 years old, six were between 26 and 60, and four were aged 61 and above. The group consisted of 12 females and three males. Thematic analysis revealed key insights into grant accessibility, financial adequacy, approval time, and the impact on recipients' daily lives. While the grant improved recipients' quality of life by providing essential support, many found the financial assistance insufficient due to low disbursement amounts and inconsistent processing times. The study recommended digitization, public policy adjustments, and enhanced administrative support as tools to improve the experience of grant-in-aid recipients'.