1.04 Fire Services Satisfaction (summary)

<p style='background-color:rgb(255, 255, 255); border:0px solid currentcolor; box-sizing:border-box; color:rgb(74, 74, 74); font-family:&quot;Avenir Next&quot;, Avenir, &quot;Helvetica Neue&quot;, sans-serif; font-size:16px; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; margin:0px 0px 1rem; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'>The Tempe Fire Medical Rescue Department (TFMR) is an “all-hazards” department that responds to all types of calls for service. The City of Tempe collects data from an annual Community Survey and the monthly TFMR Customer Service Survey to gauge resident perceptions about the quality and satisfaction of city services, programs, and direction. The survey results help to determine priorities for the community as part of the City's ongoing strategic management process.</p><p style='background-color:rgb(255, 255, 255); border:0px solid currentcolor; box-sizing:border-box; color:rgb(74, 74, 74); font-family:&quot;Avenir Next&quot;, Avenir, &quot;Helvetica Neue&quot;, sans-serif; font-size:16px; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; margin:0px 0px 1rem; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'><span style='background-color:rgb(255,255,255); color:rgb(74,74,74); font-family:inherit; font-size:16px;'><span style='border:0px solid currentcolor; box-sizing:border-box; display:inline !important; float:none; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; line-height:1.5; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'>This page provides data for the Fire Services Satisfaction performance measure.&nbsp;</span></span></p><p style='background-color:rgb(255, 255, 255); border:0px solid currentcolor; box-sizing:border-box; color:rgb(74, 74, 74); font-family:&quot;Avenir Next&quot;, Avenir, &quot;Helvetica Neue&quot;, sans-serif; font-size:16px; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; line-height:17.12px; margin:0in 0in 0in 0px; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'><span style='font-family:inherit;'><span style='border:0px solid currentcolor; box-sizing:border-box; line-height:1.5;'>View this performance measure dashboard at </span></span><a style='border:0px solid currentcolor; box-sizing:border-box; color:rgb(0, 97, 155); font-family:inherit; line-height:1.5; text-decoration:none;' target='_blank' href='https://performance.tempe.gov/' rel='nofollow ugc noopener noreferrer'><span style='font-family:inherit;'><span style='border:0px solid currentcolor; box-sizing:border-box; line-height:1.5;'>performance.tempe.gov</span></span></a><span style='font-family:inherit;'><span style='border:0px solid currentcolor; box-sizing:border-box; line-height:1.5;'>. </span></span><span style='background-color:rgb(255,255,255); color:rgb(74,74,74); font-family:&quot;Avenir Next&quot;, Avenir, &quot;Helvetica Neue&quot;, sans-serif; font-size:16px;'><span style='display:inline !important; float:none; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'>Select </span></span><strong>Safe and Secure Communities</strong><span style='background-color:rgb(255,255,255); color:rgb(74,74,74); font-family:&quot;Avenir Next&quot;, Avenir, &quot;Helvetica Neue&quot;, sans-serif; font-size:16px;'><span style='display:inline !important; float:none; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'>, then select link for Performance Measure 1.04.</span></span></p><p style='background-color:rgb(255, 255, 255); border:0px solid currentcolor; box-sizing:border-box; color:rgb(74, 74, 74); font-family:&quot;Avenir Next&quot;, Avenir, &quot;Helvetica Neue&quot;, sans-serif; font-size:16px; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; line-height:17.12px; margin:0in 0in 0in 0px; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'>&nbsp;</p><p style='background-color:rgb(255, 255, 255); border:0px solid currentcolor; box-sizing:border-box; color:rgb(74, 74, 74); font-family:&quot;Avenir Next&quot;, Avenir, &quot;Helvetica Neue&quot;, sans-serif; font-size:16px; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; line-height:17.12px; margin:0in 0in 0in 0px; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'><a style='border:0px solid currentcolor; box-sizing:border-box; color:rgb(0, 97, 155); font-family:inherit; line-height:1.5; text-decoration:none;' target='_blank' href='https://tempe.gitbook.io/data-dictionary/public-safety/1.04-fire-services-satisfaction' rel='nofollow ugc noopener noreferrer'><strong>Data Dictionary</strong></a></p><p style='background-color:rgb(255, 255, 255); border:0px solid currentcolor; box-sizing:border-box; color:rgb(74, 74, 74); font-family:&quot;Avenir Next&quot;, Avenir, &quot;Helvetica Neue&quot;, sans-serif; font-size:16px; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; line-height:17.12px; margin:0in 0in 0in 0px; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'>&nbsp;</p><div style='background-color:rgb(255, 255, 255); border:0px solid currentcolor; box-sizing:border-box; color:rgb(74, 74, 74); font-family:&quot;Avenir Next&quot;, Avenir, &quot;Helvetica Neue&quot;, sans-serif; font-size:16px; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; line-height:1.5; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'><hr /><div style='border:0px solid currentcolor; box-sizing:border-box; font-family:inherit; line-height:1.5;'><div style='border:0px solid currentcolor; box-sizing:border-box; font-family:inherit; line-height:1.5;'><p style='background-color:rgb(255, 255, 255); border:0px solid currentcolor; box-sizing:border-box; color:rgb(74, 74, 74); font-family:&quot;Avenir Next&quot;, Avenir, &quot;Helvetica Neue&quot;, sans-serif; font-size:16px; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; margin:0px 0px 1rem; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'><span style='font-family:inherit; font-size:18px;'><span style='border:0px solid currentcolor; box-sizing:border-box; line-height:1.5;'><strong>Additional Information&nbsp;</strong></span></span></p><div style='background-color:rgb(255, 255, 255); border:0px solid currentcolor; box-sizing:border-box; color:rgb(74, 74, 74); font-family:&quot;Avenir Next&quot;, Avenir, &quot;Helvetica Neue&quot;, sans-serif; font-size:16px; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; line-height:1.5; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'>&nbsp;</div><div style='background-color:rgb(255, 255, 255); border:0px solid currentcolor; box-sizing:border-box; color:rgb(74, 74, 74); font-family:&quot;Avenir Next&quot;, Avenir, &quot;Helvetica Neue&quot;, sans-serif; font-size:16px; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; line-height:1.5; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'><strong>Source:</strong> <span style='background-color:rgb(255,255,255); color:rgb(74,74,74); font-family:inherit; font-size:16px;'><span style='border:0px solid currentcolor; box-sizing:border-box; display:inline !important; float:none; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; line-height:1.5; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'>Community Attitude Survey</span></span></div><div style='border:0px solid currentcolor; box-sizing:border-box; font-family:inherit; line-height:1.5;'>&nbsp;</div><div style='border:0px solid currentcolor; box-sizing:border-box; font-family:inherit; line-height:1.5;'><strong>Contact:</strong> <span style='background-color:rgb(255,255,255); color:rgb(74,74,74); font-family:inherit; font-size:16px;'><span style='border:0px solid currentcolor; box-sizing:border-box; display:inline !important; float:none; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; line-height:1.5; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'>Wydale Holmes</span></span></div><div style='border:0px solid currentcolor; box-sizing:border-box; font-family:inherit; line-height:1.5;'>&nbsp;</div><div style='border:0px solid currentcolor; box-sizing:border-box; font-family:inherit; line-height:1.5;'><strong>Contact E-Mail: </strong><a style='border:0px solid currentcolor; box-sizing:border-box; color:rgb(0, 97, 155); font-family:inherit; line-height:1.5; text-decoration:none;' href='mailto:[e-mail]' rel='nofollow ugc'>[e-mail]</a></div><div style='border:0px solid currentcolor; box-sizing:border-box; font-family:inherit; line-height:1.5;'>&nbsp;</div><div style='border:0px solid currentcolor; box-sizing:border-box; font-family:inherit; line-height:1.5;'><strong>Data Source Type</strong>: <span style='background-color:rgb(255,255,255); color:rgb(74,74,74); font-family:inherit; font-size:16px;'><span style='border:0px solid currentcolor; box-sizing:border-box; display:inline !important; float:none; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; line-height:1.5; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'>Excel</span></span></div><div style='border:0px solid currentcolor; box-sizing:border-box; font-family:inherit; line-height:1.5;'>&nbsp;</div><div style='border:0px solid currentcolor; box-sizing:border-box; font-family:inherit; line-height:1.5;'><strong>Preparation Method:</strong> &nbsp;<span style='background-color:rgb(255,255,255); color:rgb(74,74,74); font-family:inherit; font-size:16px;'><span style='border:0px solid currentcolor; box-sizing:border-box; display:inline !important; float:none; font-style:normal; font-variant-caps:normal; font-variant-ligatures:normal; font-weight:400; letter-spacing:normal; line-height:1.5; text-align:start; text-decoration-color:initial; text-decoration-style:initial; text-indent:0px; text-transform:none; word-spacing:0px;'>Data received from vendor (Community Survey)</span></span></div><div style='border:0px solid currentcolor; box-sizing:border-box; font-family:inherit; line-height:1.5;'>&nbsp;</div><div style='border:0px solid currentcolor; box-sizing:border-box; font-family:inherit; line-height:1.5;'><strong>Publish Frequency:</strong> Annual</div><div style='border:0px solid currentcolor; box-sizing:border-box; font-family:inherit; line-height:1.5;'>&nbsp;</div><div style='border:0px solid currentcolor; box-sizing:border-box; font-family:inherit; line-height:1.5;'><strong>Publish Method: </strong>Manual</div></div></div></div>