Dataset for: What Drives Post-Adoption Behavior in Relaunched Mobile Banking Apps? The Central Role of Satisfaction and the Conditional Effect of Technology Readiness

This dataset contains anonymized survey responses collected from 329 users of relaunched mobile banking applications in Indonesia. The data were used to examine the relationships among System Quality, Information Quality, Service Quality, Technology Readiness, Satisfaction, Word of Mouth, and Continuance Intention using Partial Least Squares Structural Equation Modeling (PLS-SEM). All personally identifiable information has been removed before publication.