Victoria Legal Aid snapshot of key service performance and financial summary 2016-17

This snapshot from the Victoria Legal Aid 2016–17 Annual Report provides key service performance data across VLA program areas including Clients, Unique clients*, Calls dealt with by our Legal Help telephone service, Independent Mental Health Advocacy, High intensity occasions of service (advocacy and self-advocacy), Low intensity occasions of service (information and referral), Preventative services, Calls to our Legal Help telephone service, Community legal education participants, Community legal education sessions, Sessions on our website, Early intervention services, Legal advice, minor assistance and advocacy, Family Dispute Resolution Service, Duty lawyer services, Grants of legal assistance, Financial summary.