Global Financial Inclusion (Global Findex) Database 2021 - West Bank and Gaza

Abstract
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The fourth edition of the Global Findex offers a lens into how people accessed and used financial services during the COVID-19 pandemic, when mobility restrictions and health policies drove increased demand for digital services of all kinds.

The Global Findex is the world's most comprehensive database on financial inclusion. It is also the only global demand-side data source allowing for global and regional cross-country analysis to provide a rigorous and multidimensional picture of how adults save, borrow, make payments, and manage financial risks. Global Findex 2021 data were collected from national representative surveys of about 128,000 adults in more than 120 economies. The latest edition follows the 2011, 2014, and 2017 editions, and it includes a number of new series measuring financial health and resilience and contains more granular data on digital payment adoption, including merchant and government payments.

The Global Findex is an indispensable resource for financial service practitioners, policy makers, researchers, and development professionals.

Geographic coverage
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Areas with security concerns close to the Israeli borders, areas that are accessible only to special Israeli permit holders, and areas with population concentrations less than 1000 people were excluded. The excluded areas represent less than 2% of the population. The sample includes East Jerusalem.

Analysis unit
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Individual

Kind of data
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Observation data/ratings [obs]

Sampling procedure
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In most developing economies, Global Findex data have traditionally been collected through face-to-face interviews. Surveys are conducted face-to-face in economies where telephone coverage represents less than 80 percent of the population or where in-person surveying is the customary methodology. However, because of ongoing COVID-19 related mobility restrictions, face-to-face interviewing was not possible in some of these economies in 2021. Phone-based surveys were therefore conducted in 67 economies that had been surveyed face-to-face in 2017. These 67 economies were selected for inclusion based on population size, phone penetration rate, COVID-19 infection rates, and the feasibility of executing phone-based methods where Gallup would otherwise conduct face-to-face data collection, while complying with all government-issued guidance throughout the interviewing process. Gallup takes both mobile phone and landline ownership into consideration. According to Gallup World Poll 2019 data, when face-to-face surveys were last carried out in these economies, at least 80 percent of adults in almost all of them reported mobile phone ownership. All samples are probability-based and nationally representative of the resident adult population. Phone surveys were not a viable option in 17 economies that had been part of previous Global Findex surveys, however, because of low mobile phone ownership and surveying restrictions. Data for these economies will be collected in 2022 and released in 2023.

In economies where face-to-face surveys are conducted, the first stage of sampling is the identification of primary sampling units. These units are stratified by population size, geography, or both, and clustering is achieved through one or more stages of sampling. Where population information is available, sample selection is based on probabilities proportional to population size; otherwise, simple random sampling is used. Random route procedures are used to select sampled households. Unless an outright refusal occurs, interviewers make up to three attempts to survey the sampled household. To increase the probability of contact and completion, attempts are made at different times of the day and, where possible, on different days. If an interview cannot be obtained at the initial sampled household, a simple substitution method is used. Respondents are randomly selected within the selected households. Each eligible household member is listed, and the hand-held survey device randomly selects the household member to be interviewed. For paper surveys, the Kish grid method is used to select the respondent. In economies where cultural restrictions dictate gender matching, respondents are randomly selected from among all eligible adults of the interviewer's gender.

In traditionally phone-based economies, respondent selection follows the same procedure as in previous years, using random digit dialing or a nationally representative list of phone numbers. In most economies where mobile phone and landline penetration is high, a dual sampling frame is used.

The same respondent selection procedure is applied to the new phone-based economies. Dual frame (landline and mobile phone) random digital dialing is used where landline presence and use are 20 percent or higher based on historical Gallup estimates. Mobile phone random digital dialing is used in economies with limited to no landline presence (less than 20 percent).

For landline respondents in economies where mobile phone or landline penetration is 80 percent or higher, random selection of respondents is achieved by using either the latest birthday or household enumeration method. For mobile phone respondents in these economies or in economies where mobile phone or landline penetration is less than 80 percent, no further selection is performed. At least three attempts are made to reach a person in each household, spread over different days and times of day.

Sample size for West Bank and Gaza is 1000.

Mode of data collection
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Face-to-face [f2f]

Research instrument
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Questionnaires are available on the website.

Sampling error estimates
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Estimates of standard errors (which account for sampling error) vary by country and indicator. For country-specific margins of error, please refer to the Methodology section and corresponding table in Demirgüç-Kunt, Asli, Leora Klapper, Dorothe Singer, Saniya Ansar. 2022. The Global Findex Database 2021: Financial Inclusion, Digital Payments, and Resilience in the Age of COVID-19. Washington, DC: World Bank.

摘要
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第四版全球金融包容指数数据库为我们揭示了大流行期间人们如何获取和使用金融服务，当时流动性限制和健康政策推动了各类数字服务的需求增加。
全球金融包容指数是全球最全面的金融包容数据库。它也是唯一的全球需求侧数据来源，允许进行全球和区域跨国分析，以提供严谨且多维度的图像，描述成年人如何储蓄、借款、支付和管控金融风险。2021年全球金融包容指数数据收集自约12万个成年人在超过120个经济体的国家代表性调查。最新版紧随2011年、2014年和2017年版，并包含一系列新的指标，用以衡量金融健康和弹性，以及包含更细粒度的数字支付采用数据，包括商户和政府支付。
全球金融包容指数是金融服务从业者、政策制定者、研究人员和发展专业人士不可或缺的资源。
地理覆盖范围
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排除近以色列边境的安全担忧区域、仅对特殊以色列许可持有者可进入的区域以及人口集中少于1000人的区域。这些排除区域占人口不到2%。样本包括东耶路撒冷。
分析单元
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个人
数据类型
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观测数据/评级 [obs]
抽样程序
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在大多数发展中经济体中，全球金融包容指数数据传统上通过面对面访谈收集。在电话普及率低于80%的经济体或面对面调查是常规方法的经济体中，调查以面对面方式进行。然而，由于持续的COVID-19相关流动性限制，2021年这些经济体中的一些无法进行面对面访谈。因此，在2017年曾进行面对面调查的67个经济体中，进行了基于电话的调查。这些67个经济体根据人口规模、电话普及率、COVID-19感染率和执行基于电话方法的可行性被选中，这些方法是在高盛（Gallup）原本进行面对面数据收集的地方。在整个访谈过程中，必须遵守所有政府发布的指导。高盛考虑了移动电话和固定电话的拥有情况。根据2019年高盛世界民意调查数据，在这些经济体中，面对面调查最后进行时，几乎所有经济体的至少80%的成年人报告了移动电话的拥有情况。所有样本都是概率样本，并在全国范围内代表居民成年人口。在17个经济体中，由于移动电话拥有率低和调查限制，电话调查不是一个可行的选项。这些经济体的数据将在2022年收集，并于2023年发布。
在面对面调查进行的经济体中，抽样第一阶段是识别主要抽样单元。这些单元根据人口规模、地理或两者进行分层，并通过一个或多个抽样阶段实现聚类。如果可获得人口信息，样本选择基于与人口规模成比例的概率；否则，使用简单随机抽样。使用随机路线程序选择抽样家庭。除非遇到明确的拒绝，否则调查员对抽样家庭进行最多三次的访谈尝试。为了提高联系和完成的概率，在不同时间段和，可能的话，在不同天进行尝试。如果在最初抽样家庭中无法获得访谈，则使用简单替换方法。在选定的家庭内随机选择受访者。列出每个有资格的家庭成员，手持调查设备随机选择被访谈的家庭成员。对于纸质调查，使用Kish网格方法选择受访者。在文化限制要求性别匹配的经济体中，从所有有资格的成年人中随机选择受访者。
在传统上基于电话的经济体中，受访者选择遵循以往年份的程序，使用随机数字拨号或国家代表性的电话号码列表。在大多数移动电话和固定电话普及率高的经济体中，使用双重抽样框架。
对新的基于电话的经济体应用相同的受访者选择程序。在历史上高盛估计固定电话存在和使用率达到20%或更高的经济体中，使用双重框架（固定电话和移动电话）的随机数字拨号。在固定电话存在和使用率有限或没有的经济体中，使用移动电话随机数字拨号。
在移动电话或固定电话普及率达到80%或更高的经济体中，对于固定电话受访者，通过使用最新生日或家庭编号方法随机选择受访者。在这些经济体或移动电话或固定电话普及率低于80%的经济体中的移动电话受访者或在这些经济体中，不进行进一步的选择。对每个家庭至少尝试联系三次，分散在一天中的不同时间和不同天。
西岸和加沙地带的样本量为1000。
数据收集方式
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面对面 [f2f]
研究工具
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问卷可在网站上获取。
抽样误差估计
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标准误差的估计（考虑抽样误差）因国家和指标而异。有关特定国家的误差范围，请参阅方法部分和Demirgüç-Kunt, Asli, Leora Klapper, Dorothe Singer, Saniya Ansar于2022年发布的《全球金融包容指数数据库2021：在COVID-19时代的金融包容、数字支付和弹性》。华盛顿，DC：世界银行。