In this paper we analyze the well-known ‘Anonymous bank’ call center dataset from a queueing science viewpoint. For this purpose, fitted distributions for both the inter-arrival and service times as w
Abstract copyright UK Data Service and data collection copyright owner. Background The Commission for Health Improvement (CHI), in conjunction with the Department of Health (DH), appo
VA All Employee Survey (AES) 2019 deidentified individual-level public release data file. The All VA Survey was launched in 1997, rebranded as the All Employee Survey (AES) in 2001, and VA has