Consumer Financial Protection Bureau's Consumer Complaint Database

The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database. <br><br>***Microdata: Yes Level of Analysis: Groups - reports Variables Present: Yes File Layout: .csv Codebook: Yes - <br>link: https://cfpb.github.io/api/ccdb/fields.html Methods: Yes - <br>link: https://www.consumerfinance.gov/data-research/consumer-complaints/Weights (with appropriate documentation): n/a Publications: No Aggregate Data: No