Customer Calls Categorised
收藏Research Data Australia2024-12-14 收录
下载链接：
https://researchdata.edu.au/customer-calls-categorised/2208012
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资源简介：
Each interaction is categorised within the Contact Centre Telephony application - Customer Interaction Centre (CIC) at the end of each interaction using what is known as a Wrap-up Code. The Wrap-up Codes provide high level reporting around what the interaction was regarding.
提供机构：
data.sa.gov.au
