Customer Calls Categorised
收藏Research Data Australia2024-12-14 收录
官方服务:
资源简介:
Each interaction is categorised within the Contact Centre Telephony application - Customer Interaction Centre (CIC) at the end of each interaction using what is known as a Wrap-up Code. The Wrap-up Codes provide high level reporting around what the interaction was regarding.
提供机构:
data.sa.gov.au


