Global emails sent per person per day pre and post-COVID lockdown 2020, by week

One week after lockdown in 2020, employees sent almost 30 emails per day per person. In contrast, one week before lockdown, employees sent around 27 emails per day per person. Accounting for eight weeks after the lockdown, employees sent approximately five percent more emails a day, while around eight percent more emails were sent after business hours on average. This increase is likely due to work from home policies, due to which employees adjust their work patterns. Instead of being able to communicate in the physical office space, employees must use emails, for example, to stay connected.

在2020年封锁政策实施一周之后，员工每日人均发送电子邮件数量接近30封。相较之下，封锁政策实施前的一周，员工每日人均发送的电子邮件数量约为27封。在封锁政策实施后的八周内，员工每日发送的电子邮件数量平均增加了约五个百分点，而在工作之余发送的电子邮件数量平均增加了约八个百分点。这一增长现象很可能归因于居家办公政策的实施，在此政策影响下，员工不得不调整其工作模式。由于无法在实体办公室空间内进行沟通，员工必须通过电子邮件等手段，例如，以保持彼此的联系。