Number of days taken to process Housing Benefit new claims and change events (DWP measure)

Number of days taken to process Housing Benefit new claims and change events (DWP measure).

This establishes the average time it takes to process a new Housing Benefit claim or a change in circumstances of an existing claimant.

The Receipt of a claim at any designated office, whether it is effective or defective, is the starting point at which the count for the processing time begins. The count for the processing time stops the day a decision is made.

处理住房福利新申请及变更事件所需天数（DWP指标）。该指标确立了处理一项新的住房福利申请或现有申请者情况变更的平均时间。无论申请是否有效或存在缺陷，任何指定办公室的申请接收均视为处理时间计算的起点。处理时间的计算于作出决定之日终止。