Key success factors for Thailand manufacturing firms to implement industry 4.0

Thailand manufacturing is a key component to drive the economy in Thailand. However, most manufacturers in Thailand face obstacles and challenges to reach Industry 4.0 in their production process, which will help improve their productivity and efficiency. This paper aims to identify the key factors for Thailand manufacturing firms to implement Industry 4.0. The success factors were identified by literature review and the Delphi method. First, we conducted a semistructured interview with 2 top experts and used the Delphi method to analyze the potential factors.The Analytic Hierarchy Process (AHP) is applied to find the ranking of the top 5 factors. There are 13 experts who are managerial level related to Industry 4.0 completed the questionnaire. Analytic Hierarchy Process (AHP) was applied to find the relative weight of important success factors to rank the importance of the success factors and give concrete guidance to implement Industry 4.0. The top 3 factors are leadership vision, support from top management, and knowledge of technology by an employee, respectively.