Data Supporting for Research "AI Chatbots in E-Commerce: Enhancing Customer Engagement, Satisfaction and Loyalty"
收藏Figshare2025-04-21 更新2026-04-08 收录
下载链接：
https://figshare.com/articles/dataset/Data_Supporting_for_Research_AI_Chatbots_in_E-Commerce_Enhancing_Customer_Engagement_Satisfaction_and_Loyalty_/28832330/1
下载链接
链接失效反馈官方服务：
资源简介：
This dataset contains responses from 400 e-commerce users on AI chatbot services. It includes variables such as response time, information quality, perceived usefulness, perceived ease of use, customer satisfaction, and customer loyalty.
提供机构：
Vebrianti, Riri
创建时间：
2025-04-21
