Chatbot usage attitude Japan 2017
收藏www.statista.com2025-03-22 收录
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https://www.statista.com/statistics/829735/japan-chatbot-overall-perception/
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This statistic presents the results of a survey by LivePerson about the overall perception of chatbots in customer care in Japan as of April 2017. In the period examined, the majority of respondents, almost 58 percent, claimed to have a neutral attitude towards chatbots in customer care.
本统计数据显示了LivePerson公司于2017年4月进行的关于日本客户服务中聊天机器人整体认知的调查结果。在所考察的时期内，绝大多数受访者，几乎占比高达58%，对客户服务中的聊天机器人持中立态度。
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