Online account holders using social media to interact with banks in Italy 2018

This statistic displays the results of a survey on online account holders communicating with their bank via social media in Italy in 2018. During the survey period, it was found that 16 percent of the responding online bank account holders used Facebook to communicate with their bank.

本统计数据显示了2018年意大利在线账户持有人通过社交媒体与银行沟通的调查结果。在调查期间，研究发现，16%的受访在线银行账户持有人利用Facebook与银行进行沟通。