"Online Help Desk Management System Project Report"

"Online Help Desk is a web application for holding discussion and posting usergenerated comments. Internet form is also commonly referred to as web \u2018Help Desk\u2019 ordiscussion forum or simply forum. The term Help Desk may refer to the entirecommunity or a specific sub-forum dealing with distinct topic. Message, within the sub-forum are then displayed either in chronological order or as threaded discussion.Online Help Desk, The Department of Computer Studies as a case study, is a usefuleducational tool for student interaction, peer guidance and active learning in school.Active learning requires structured educational activities that allow student to developtheir skills in a peer driven environment guided by an instructor or a moderator.This project is that of developing a web application where individual or student can shareproblem and find the solution to it among them by posting a discussion. The webapplication can be run on the Localhost Server and be accessible suing an internetbrowser as well.It will also be a cross platform sign it is an internet based system that required onlybrowser on the client systems. The system will be user-oriented rather than computerstaff oriented system.It is like a resource, centre where user get access to tips and tricks of how to solve certainproblem covered by the discussion forum."