DATASET
收藏Figshare2026-03-28 更新2026-04-28 收录
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https://figshare.com/articles/dataset/DATASET/31878574
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资源简介：
This study examines the impact of chatbot proactivity on customer satisfaction and intention to reuse chatbot services, focusing on the mediating roles of perceived control, perceived empathy and user engagement.
创建时间：
2026-03-28
