Leading transformative technology in the North American food service industry 2020

In August 2020, decision makers across the United States and Canada were surveyed about the most transformative technology preferences in the food service industry. A majority of respondents, 59 percent, stated that integrating physical, digital, and mobile shopping experiences was the most transformative technology preference. Meanwhile, only one percent of respondents stated that reducing energy costs through sustainable technologies was the most transformative.

2020年8月，对美国及加拿大两国的决策者进行了关于餐饮业最具变革性技术偏好的调查。在受访者中，有59%的人认为整合实体、数字和移动购物体验是最具变革性的技术偏好。与此同时，仅有1%的受访者认为通过可持续技术降低能源成本是最具变革性的。