Qualitative Study on Technological Trends in Indonesia Finance Industry by AI and Industrial Practitioner

This study examines the role of artificial intelligence (AI) in analyzing key technological trends in Indonesia’s financial sector. Using a qualitative descriptive approach, AI tools—including ChatGPT, Gemini, Elicit, Jenni, and Perplexity—were utilized to assess ten emerging trends: Ubiquitous Computing, IoT, Datafication, AI, Extended Reality, Blockchain, 3D Printing, Gene Editing, Nanotechnology, and New Energy Solutions. Findings show AI, IoT, and Datafication are widely adopted, while Extended Reality and Blockchain face regulatory and security challenges. Financial institutions must enhance cybersecurity, regulations, and partnerships to ensure responsible AI integration. Future research should assess AI’s economic impact and governance frameworks. Keywords— artificial intelligence, technological trends, finance industry