2019 Region of Waterloo Survey

The Interactive Voice Response (IVR) survey was conducted by Professor Anthony Piscitelli with assistance from students at Conestoga College for the 2019 Public Service Capstone Project. The survey was funded by the Region of Waterloo to support the development of their Strategic Plan.This survey was conducted by randomly sampling listed landline numbers and randomly dialing likely Waterloo Region cellphone numbers. Results are considered accurate +/- 3.7%, 19 times out of 20. The margin of error on subsamples is higher. Sampling error also exists due to the mismatch created by the random dialing of phone numbers as opposed to randomly sampling actual Waterloo Region residents. <br><br><br><br><br>