VPRS 12965 Change Makers Suggestion Files, Customer Services
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This series created by the Marketing Division comprised suggestions received from employees to improve customer satisfaction. The Suggestions were received for consideration under the Employee Initiative Scheme (E.I.S.) , Service Now Programme.The files contain:- The completed Suggestion Form ( How Can We Do Better, Service Now, Suggestion to Improve Customer Satisfaction).- Letter of Acknowledgement.- Progress Notes and the outcome.
提供机构：
Public Record Office Victoria
