Services Australia - Service Delivery quarterly operational data

The Service Delivery operational data set contains operational data for payments and services administered by Services Australia on behalf of other government policy departments and agencies. This data includes our programs of Medicare (Health), Centrelink (Social Security) and Child Support. \r\n\r\nThe selected Services Australia operational data includes:\r\n•\tAgency calls received and statistics \r\n•\tEmergency claims – Australian Government Disaster Payment and Allowance claims\r\n•\tSocial Security claims\r\n•\tSocial Security non-claims\r\n•\tSocial Security claims by Local Government Area (LGA)\r\n•\tHealth claims\r\n•\tHealth non-claims\r\n•\tChild Support work\r\n•\tFace to Face contacts (Service Centre locations)\r\n•\tProcessing hours vs work processed\r\n\r\nEach data set published on data.gov.au will contain a metadata sheet which outlines data definitions relevant to the quarter.\r\n\r\nFor further details on payments and services offered by Services Australia, please visit the Services Australia website.\r\nhttps://www.servicesaustralia.gov.au