Annual adoption of cash by consumers, online or offline, in Serbia 2019-2024

The share of cash transactions at POS (Point-of-Sale) in Serbia declined by two percentage points between 2019 and 2024. This is according to two different questions asked throughout multiple surveys from Statista's Consumer Insights. The numbers shown here refer to a rolling 12-month share of respondents who indicated they used cash in a brick and mortar shop or whilst shopping online. In 2019, the share of respondents using cash transactions at POS (Point-of-Sale) stood at 90 percent, which declined to 88 percent in 2023. On the other hand, during the same period, cash on delivery for online payments rose by five percentage points. Moreover, the share of respondents paying cash in advance for online transactions stayed the same, at 18 percent.

在塞尔维亚，2019年至2024年间，POS（销售点）现金交易的比例下降了两个百分点。这一数据来源于Statista消费者洞察力在多个调查中提出的两个不同问题。此处所展示的数据代表连续12个月内，受访者中表示在实体店铺或在线购物时使用现金的比例。2019年，使用POS现金交易的受访者比例为90%，下降至2023年的88%。另一方面，在同一时间段内，在线支付现金送货的比例上升了五个百分点。此外，受访者提前在线支付现金的比例保持不变，为18%。