Conflict Management and Performance of Academic Staff Union of Universities (ASUU)

This study examined the unresolved conflicts between the Academic Staff Union of Universities (ASUU) and the government, which have led to frequent strikes and disruptions in the education sector. The research reviewed relevant literature on conflict management, industrial conflict, and employee performance to provide a theoretical framework for the study. Empirical studies on conflict management and organizational effectiveness in Nigeria were also reviewed. The study adopted the conflict theory, which emphasized the role of power dynamics and resource distribution in perpetuating conflicts. The study found that the Nigerian government's failure to address grievances promptly has led to conflicts and strikes by academic staff. These conflicts have resulted in disruptions to the academic calendar, delayed graduations, and a decline in the quality of education. Employee performance in universities is crucial for productivity and organizational success. Factors such as pay dissatisfaction, excessive workload, and unfavorable working conditions can negatively affect performance. The researchers recommended that effective communication, engagement, and regular payment of salaries and benefits are important for motivating academic staff and improving their performance.