Community Perceptions Survey 2021

The Cincinnati Community Perceptions Survey was developed by the City's Office of Performance and Data Analytics and ETC Institute in the fall of 2021. This community engagement tool was designed to allow the City Administration to evaluate resident satisfaction with our services and measure that level of satisfaction against cities of similar size, location, and demographics. The survey design also allows the City to capture community priorities for investment in services over the next two years.

The survey was administered during the winter of 2021 by mail to a random sample of households across the city, and was available to complete by mail or online. The goal of 1,200 completed surveys was exceeded, with a total of 1,408 residents completing the survey. The overall residents for the sample of 1,408 households have a precision of at least +/-2.6% at the 95% level of confidence, and are demographically representative of our city's population.

This year's survey will set a baseline for Cincinnati to work from with the goal of better understanding where we are excelling in service delivery and where our local government could benefit from intentional improvement and resources.

Find the link to the Survey landing page here:
https://etcinstitute.com/directionfinder2-0/city-of-cincinnati-ohio/

辛辛那提社区感知调查由辛辛那提市绩效与数据分析办公室及ETC研究所于2021年秋季共同研发。该社区参与工具旨在使市政府能够评估居民对我们服务的满意度，并将此满意度水平与规模、地理位置和人口结构相似的各城市进行比较。调查设计亦使市政府能够捕捉未来两年内社区在服务投资方面的优先事项。该调查于2021年冬季通过邮寄方式向全市随机抽取的居民家庭发放，居民可选择通过邮寄或在线方式完成调查。1,200份完成的调查问卷的目标得以超越，共有1,408位居民完成了调查。在1,408户家庭的样本中，居民满意度评估的精确度至少为±2.6%，置信水平为95%，且在人口统计学上能够代表我们城市的人口结构。今年的调查将为辛辛那提市设定一个基准，以便更好地理解我们在服务提供方面的优势所在，以及地方政府在有意改进和资源配置方面可能受益的领域。以下是调查着陆页的链接：https://etcinstitute.com/directionfinder2-0/city-of-cincinnati-ohio/