VA Access Audit & Wait Times Fact Sheet: VISN 19

<p>On Wednesday, May 21, 2014, VA launched the Accelerating Access to Care Initiative, a nation-wide program to ensure timely access to care. As directed by President Obama, VHA has identified Veterans across the system experiencing waits that do not meet Veterans expectations for timeliness. VA has begun contacting and scheduling all Veterans who are waiting for care in VA clinics or arranging for care in the community, while simultaneously addressing the underlying issues that impede Veterans’ access.The nationwide Access Audit covered a total of 731 separate points of access, and involved over 3,772 interviews of clinical and administrative staff involved in the scheduling process at VA Medical Centers (VAMC), large Community Based Outpatient Clinics (CBOC) serving at least 10,000 Veterans and a sampling of smaller clinics. A complete list of VISN facilities with components reviewed as part of the Access Audit is included in this package</p>

2014年5月21日星期三，美国退伍军人事务部（VA）启动了加速医疗服务获取计划，这是一项全国性的项目，旨在确保及时获取医疗服务。应奥巴马总统的指示，退伍军人事务部已确定系统内存在等待时间不符合退伍军人对及时性的期望的退伍军人。VA已经开始联系并安排所有在VA诊所等待治疗或在社区安排治疗的退伍军人，同时解决阻碍退伍军人获取服务的根本问题。全国范围内的获取审计覆盖了731个独立的接入点，并涉及对VA医疗中心（VAMC）、服务至少10,000名退伍军人的大型社区基于门诊诊所（CBOC）以及较小诊所的抽样调查的3,772次临床和行政人员的访谈。本包中包含了作为获取审计组成部分审查的VISN设施完整清单。