innodatalabs/rtb-customer-service-instruction

Bitext-customer-support-llm-chatbot-training-dataset是一个客户服务虚拟助手训练数据集，用于红队训练。数据集包含多项选择题技能的对话，旨在确定客户服务问题属于哪个类别，如账户、退款、订单、发票、联系、支付、反馈、送货、运输、订阅或取消。数据集以JSONL格式存储，包含测试数据 split。每个样本包含一系列消息，每个消息有角色（系统、用户、助手）和内容，以及期望的答案和唯一ID。

The Bitext-customer-support-llm-chatbot-training-dataset is a customer service virtual assistant training dataset designed for red team training. It contains dialogues focused on multiple-choice skills to determine which category customer service issues belong to, such as Account, Refund, Order, Invoice, Contact, Payment, Feedback, Delivery, Shipping, Subscription, or Cancel. The dataset is stored in JSONL format and includes a test data split. Each sample consists of a series of messages, each with a role (system, user, assistant) and content, as well as an expected answer and a unique ID.