Analyzing the Principal Elements Affecting Employee Knowledge of a State-Owned Construction Company's Knowledge Management Portal

In the digital era, the effectiveness of a Knowledge Management (KM) Portal within an organization is pivotal for enhancing operational efficiency and competitiveness. This study aims to identify and analyze the factors that improve employee understanding of the KM Portal at a leading state-owned construction firm in Indonesia. Through a comprehensive survey and exploratory factor analysis (EFA), this research identified four critical factors: KMEnablement, KMGamification, SmartDissemination, and DisseminationMix. These factors significantly influence how employees utilize the KM Portal. By leveraging these factors, the company can enhance the portal's usage, thereby improving operational outcomes and fostering innovation.