Experiences of Using the Toll Free Telephone Line to Access Maternal and Newborn Health Services in Central Uganda: A Qualitative Study

Maternal mortality remains a significant public health challenge in Sub-Saharan Africa. Most of these deaths are preventable and can be addressed with low cost, effective interventions with an understanding of the <i>three delays</i> associated with maternal morbidity and mortality. This qualitative study used Focused Group Discussions (FGDs) to collect data in four health facilities. A total of 10 FGDs were conducted; two with health workers, four with women, and another four with both men and women. Each session lasted 45-60 minutes and had a moderator, observer and note taker. All discussions were audio recorded after obtaining consent from the participants. Interviews were transcribed verbatim and translated to English from audio recordings. Data analysis was performed using the thematic analysis with major themes determined appriori while sub themes emerge using QDA DATA Miner software. This data comprises of 10 full text transcripts from the group discussion sessions<br><br><br><br>