Dataset of "Comfort expectation differs from comfort experience using a handheld device with and without support."

This paper concerns the difference between expected comfort and experienced comfort and the association between discomfort in the head region and recorded neck angle. Twenty-four participants were asked to use their smartphone with and without a holder in a train seat and then to rate their expected and experienced comfort. Participants mentioned that the headrest should be softer, the armrest should be adapted, the backrest should give more support and the seat pan should be softer. This experience was significantly different from the expectations based on first sight. It shows that tactile experience adds information influencing comfort, but also the behaviour of performing the task in the seat is important to giving a good comfort score. The experience of the use is also needed to increase the quality of the suggestions for improvement. This study strengthens the theory that comfort, and discomfort expectations might differ from experienced comfort and strengthens the theory that there could be a relationship between experienced neck discomfort and recorded neck angles.

本研究聚焦于预期舒适度与实际体验舒适度之间的差异，以及头部区域不适与记录的颈部角度之间的关联。研究招募24名受试者，要求其在火车座椅上分别使用带手机支架和不带支架的智能手机，随后对自身的预期舒适度与实际体验舒适度进行评分。受试者提出，头枕应更柔软、扶手需适配调整、靠背应提供更强支撑，坐垫也应更柔软。该实际体验与第一眼直观预期存在显著差异。这表明，触觉体验会提供影响舒适度的额外信息，同时在座椅上完成操作的行为模式，对获得较高的舒适度评分同样至关重要。此外，实际使用体验也有助于提升改进建议的质量。本研究验证了舒适度与不适预期可能与实际体验舒适度存在差异这一理论，同时也支持了颈部实际不适与记录的颈部角度之间可能存在关联的相关理论。