[SAMPLE] WiserBrand | Consumer Review Data | Consumer Behavior | Reasons of the calls from ...

WiserBrand's Comprehensive Customer Call Dataset: A Decade of Insights WiserBrand offers an unparalleled dataset comprising over 16 million customer call records, meticulously gathered over the past 10 years and updated daily. This extensive dataset includes: User ID and Firm Name: Identify and categorize calls by unique user IDs and company names. Call Duration: Analyze engagement levels through call lengths. Geographical Information: Detailed data on city, state, and country for regional analysis. Call Timing: Track peak interaction times with precise timestamps. Call Reason and Group: Categorized reasons for calls, helping to identify common customer issues. Device and OS Types: Information on the devices and operating systems used for technical support analysis. We can build a Data set based on your request, by category, industry, company, date, etc. Our dataset is designed for businesses aiming to enhance customer service strategies, develop targeted marketing campaigns, and improve product support systems. Gain actionable insights into customer needs and behavior patterns with this comprehensive collection, particularly useful for Consumer Data and Consumer Behavior applications. WiserBrand's dataset is essential for companies looking to leverage Consumer Data and Consumer Behavior to drive their strategic initiatives. By accessing this rich dataset, businesses can uncover trends and insights critical for improving customer engagement and satisfaction.

搜集汇总

背景与挑战

背景概述

该数据集是WiserBrand提供的消费者行为样本，包含超过1600万条客户通话记录，覆盖十年并每日更新，涵盖用户ID、通话时长、地理位置、原因分类等关键字段。它旨在帮助企业分析客户需求，优化服务策略和营销活动，适用于消费者数据和行为应用场景。