Monthly national punctuality

The punctuality metric represents the proportion of trains that, over the course of a month, arrived with a maximum delay of 5 minutes and 59 seconds at their destination or - for trains travelling through Brussel's North-South junction, upon arrival at the first station of the junction on their path.What is neutralization ?According to the terms of the management contract, certain categories of delays can be neutralized (meaning that they don't have to be accounted for in the punctuality metrics). For example, delays generated by sources external to Infrabel's or SNCB's activities (railroad crossing accidents, cable thefts, delays from foreign railroad networks, vandalism, assaults...), or delays that are the consequence of planned and communicated infrastructure works, can be neutralized.The "neutralized" punctuality metric is not intended to represent the passenger's observations, but rather to enable Infrabel and the railway operators to draw up their own balance sheet.In order to have a good general idea of the national punctuality, the punctuality metric "without neutralization" should be preferred.

准时性指标代表一个月内抵达目的地的列车中，在最大延误不超过5分钟59秒的比例，或对于穿越布鲁塞尔南北交汇点的列车，在抵达交汇点路径上的第一个车站时的延误情况。至于‘中和’（即不计入准时性指标）的含义，根据管理合同的条款，某些类型的延误可以被中和（意味着它们不需要计入准时性指标）。例如，由Infrabel或SNCB活动外部来源产生的延误（铁路道口事故、电缆盗窃、来自外国铁路网络的延误、破坏行为、攻击等），或因计划并已通知的基础设施工程导致的延误，均可被中和。‘中和’准时性指标并不旨在反映乘客的观察结果，而是为了使Infrabel和铁路运营商能够编制他们自己的财务报表。为了对全国范围内的准时性有一个良好的总体了解，应优先考虑‘未中和’的准时性指标。