Amazon.com, Inc.: Share of e-commerce revenues in total revenues 2020

First party e-commerce net sales generated by online stores of Amazon.com, Inc. represented approximately 51% of the total net sales of Amazon.com, Inc. in 2020. The E-Commerce net sales do not include income from subscription services and provisions for third party sales and fulfillment. Amazon.com, Inc. seeks to be Earth’s most customer-centric company. They are guided by four principles: customer obsession rather than competitor focus, passion forinvention, commitment to operational excellence, and long-term thinking. In each of their segments, they serve their primary customer sets, consisting of consumers, sellers, developers, enterprises, and content creators. In addition, they provide services, such as advertising to sellers, vendors, publishers, authors, and others, through programs such as sponsored ads, display, and video advertising. They serve consumers through their online and physical stores and focus on selection, price, and convenience. They design their stores to enable hundreds of millions of unique products to be sold by them and by third parties across dozens of product categories. Customers access their offerings through Amazon's websites, mobile apps, Alexa, devices, streaming, and physically visiting their stores.

亚马逊公司（Amazon.com, Inc.）通过其在线商店产生的自营电商净销售额在2020年约占公司总净销售额的51%。该电商净销售额不包括来自订阅服务以及第三方销售和履行的收入。亚马逊公司致力于成为地球上最具顾客中心主义的公司。公司遵循四大原则：以顾客至上而非竞争对手为焦点、对创新的热情、对运营卓越的承诺以及长期思考。在各个业务板块中，公司服务于其核心客户群体，包括消费者、卖家、开发者、企业和内容创作者。此外，公司通过赞助广告、展示广告和视频广告等计划，向卖家、供应商、出版商、作者及其他个人提供服务。公司通过其在线和实体店铺服务于消费者，并专注于产品选择、价格和便利性。公司设计其店铺，以便数百种独特产品能够在数十个产品类别中由公司及其第三方合作伙伴销售。顾客可通过亚马逊的网站、移动应用、Alexa设备、流媒体服务和亲自访问实体店铺等方式获取公司的产品和服务。