Customer satisfaction with makeup retailers Australia 2024, by retailer and metric

Across leading makeup retailers in Australia, Adore Beauty had the highest customer satisfaction score in terms of customer service at 4.5 out of five points in 2024. Regarding product range and product quality, Chemist Warehouse and Mecca scored slightly higher than Adore Beauty among customers surveyed. Chemist Warehouse received the highest customer satisfaction score in terms of value for money among the leading makeup retailers, with a score of 4.6 out of five.

在澳大利亚领先的化妆品零售商中，Adore Beauty 在2024年的客户服务满意度评分中取得了最高分，达到五分之四点五。就产品种类与产品质量而言，Chemist Warehouse 和 Mecca 在接受调查的顾客中略高于 Adore Beauty。Chemist Warehouse 在主要化妆品零售商中，以金钱价值方面的最高客户满意度评分脱颖而出，评分为五分之四点六。