Annual revenue of the Royal Mail FY 2010-2022

The revenue of the Royal Mail Group rose gradually from 2010 to 2022. In the financial year ending March 2022, the group earned more than 12.7 billion British pounds in revenue, a slight increase compared to the previous year. The majority of the 12.7 billion revenue was generated by the two operations of the Royal Mail Group, namely letter and parcel deliveries, amounting to 4.8 billion and over 3.7 billion British pounds, respectively. Changes in the written communicationEven though most of Royal Mail’s annual earnings in 2022 were generated by correspondence services, letter mail is not the most convenient communication method in the modern world. Day by day, people engage more with digital technologies, and conventional mail has been losing favor against the widespread usage of mobile phones and computers. Consequently, the earnings generated by UK Royal Mail decreased by 15 percent between 2017 and 2022.  Pandemic-fueled demand in parcel delivery market The revenues earned by the company’s parcel deliveries increased significantly in recent years, mainly due to the coronavirus pandemic. The coronavirus crisis upsurged online economic activities in the United Kingdom. As a result, demand for parcel deliveries encountered an unprecedented peak. During this time, the Royal Mail Group handled 1.5 billion packages, representing a 16 percent increase compared to 2019, the pre-pandemic level. Rising demand for parcel shipments in the U.K. seems to stay persistent since digital buyer penetration is forecasted to grow to approximately 90 percent of the British population in 2025.

皇家邮政集团自2010年起，其收入逐年稳步增长。截至2022年3月结束的财政年度，该集团实现了超过127亿英镑的收入，与上一年相比略有上升。在127亿英镑的收入中，大部分由皇家邮政集团的两大业务运营——信件和包裹投递——产生，分别达到48亿英镑和超过37亿英镑。尽管在2022年，皇家邮政集团的大部分年度收入来源于通信服务，但在现代世界中，信件并非最便捷的沟通方式。随着人们日益频繁地接触数字技术，传统的邮件服务正逐渐失去其吸引力，相较于移动手机和计算机的广泛应用，传统邮件的使用正在减少。因此，英国皇家邮政在2017年至2022年期间产生的收入下降了15%。受疫情影响，包裹投递市场的需求激增。近年来，公司包裹投递的收入显著增长，这主要归因于新冠疫情。新冠疫情激增了英国的网络经济活动。因此，包裹投递的需求达到了前所未有的高峰。在此期间，皇家邮政集团处理了15亿个包裹，比大流行前的2019年增长了16%。预计到2025年，英国数字买家渗透率将达到约90%的英国人口，这表明对英国包裹运输的需求将持续增长。