The Impact of Individuals Behavior in the Information Technology Governance Mechanisms Maturity

The theoretical-empirical model demonstrates that the maturity of the IT Governance Mechanisms is positively influenced by the Organizational Citizenship Behavior construct variables. Considering that, the methodological procedures performed should test the following specific hypotheses: a) The Consciousness behavior positively influences the perception of IT Governance Mechanisms Maturity; b) The Spirit of Initiative behavior positively influences the perception of IT Governance Mechanisms Maturity; c) The Interpersonal Harmony behavior positively influences the perception of IT Governance Mechanisms Maturity; d) The Identification with the Organization behavior positively influences the perception of IT Governance Mechanisms Maturity. The following section presents the details of the methodological procedures used to evaluate the aforementioned hypotheses. A questionnaire was developed to verify the relations between IT Governance and individuals´ behavior, and was comprised of three parts, namely: a) evaluation of the ITG Mechanisms perceived maturity through 11 questions based on (Wiedenhöft et al. 2016); b) 15 questions from the Organizational Citizenship Behavior model validated by (Rego 1999, 2003); and c) nine socio-demographic questions. Printed questionnaires were distributed and 264 were filled out. The data purification procedures suggested by (Sarstedt et al. 2014) were applied, leaving 243 valid answers. The valid answers for the final analysis represent heterogeneous extracts of the RS State direct administration. REFERENCES - Rego, A. (1999). Comportamentos de cidadania organizacional: Operacionalização de um construto. = Organizational citizenship behavior: A construct measure. Psicologia: Revista da Associação Portuguesa Psicologia. - Rego, A. (2003). Comprometimento organizacional e ausência psicológica: afinal, quantas dimensões? Revista de Administração de Empresas. doi:10.1590/S0034-75902003000400003 - Sarstedt, M., Ringle, C. M., Smith, D., Reams, R., & Hair, J. F. (2014). Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers. Journal of Family Business Strategy. doi:10.1016/j.jfbs.2014.01.002 - Wiedenhöft, G. C., Luciano, E. M., & Macadar, M. A. (2016). Information technology governance in public organizations: Understanding the expectations of its adoption through the lens of organizational citizenship. In 24th European Conference on Information Systems, ECIS 2016.