The communication blind spot paradox

This data comes from our research based on a Dillman's Total Design Method (TDM) questionnaire sent via Google forms, with 22 questions, 11 single-choice, 5 multiple-choice, 2 open-questions, and 4 Likert-scale of ten degrees. The questions are answered by 51 SAP professionals from Brazil, in "quali-quanti" survey-based research, referred to as a mixed-methods approach. Our investigation involves collecting data on SAP professionals' perceptions based on their work experiences with colleagues here called “hard to understand at work,” to assess how poor communication may affect outcomes. These “hard to understand” colleagues are evaluated by their peers on a Likert scale (from 1 to 10) to rate questions.