State of human resources outsourcing in 2014, by service

This statistic shows the level of outsourcing across human resource processes, according to a 2014 Deloitte survey. At the time of the survey, 43 percent of respondents said that their company already outsourced call center management, with a further 23 percent of respondents saying they were planning to outsource the service in the future.

本统计数据显示了2014年德勤公司调查中，人力资源流程外包的水平。在调查期间，43%的受访者表示其公司已外包呼叫中心管理，另有23%的受访者表示他们计划在未来外包该项服务。