Labuan Bajo's Perspectives on Customer Satisfaction and Purchase Intention Regarding Digital Menus at Luxury Dining Establishments

The advancement of technology has driven the restaurant industry to shift from traditional paper menus to digital menus. However, luxury dining restaurants have experienced a decline in customers’ purchase intention due to dissatisfaction with digital menu implementation. This study investigates the impact of digital menus on customer satisfaction and purchase intention in luxury dining restaurants in Labuan Bajo.