Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The term “Generic”...

data.gov.uk2019-12-21 更新20

Customer Contact Centre Performance

Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The term “Generic”...

data.gov.uk2019-12-21 更新30

Contact Centre — Customer enquiries

***This dataset is available on Brisbane City Council’s open data website – [data.brisbane.qld.gov.au](https://data.brisbane.qld.gov.au). The site provides additional features for viewing and interact

Research Data Australia70