Flash Eurobarometer 125 (Internet and the General Public)

Internet use and online activities.<br>Topics: internet connection at home; type of internet access in the household: standard telephone line, ISDN, ADSL, special modem using the television cable, mobile / wireless connection; internet connection via: desktop computer, laptop, TV set-top box, video game console, mobile telephone, handheld / pocket computer; security features of the aforementioned device: antivirus software, smart card reader or other authentication device, encryption software, firewall software, electronic signature software, other security feature; internet use (at home, at work, at school); frequency of internet use; experienced security problems while using the internet: computer virus, fraudulent use of credit card number, unsolicited e-mail (spamming), other security problems, no problems; contact to public administration via the internet: to find administrative information, send e-mail, carry out procedures online, other reasons, no contact; frequency of purchasing products or services via the internet; experienced problems with regard to shopping on the internet: late delivery, product or service not delivered, no possibility to return faulty or unwanted goods, payment problems, unclear pricing, unsatisfactory communication, unauthorized use of personal data, website navigation problems, misleading offer; purchase of goods and services via websites in the following regions: EU, in Europe but outside the EU, North America, Latin America, Africa, Asia, Oceania; online activities: email, banking, read news, seek health-related information, find job ads, take part in forums, improve training or education, seek information on travels, book event tickets.

Demography: sex; age; current type of education; age at end of education; occupation; professional position; region; type of community; household composition and household size.

Additionally coded was: country; questionnaire number; weighting factor.