Managing Service Demand: A Practical Guide to Help Revenue Bodies Better Meet Taxpayers' Service Expectations
收藏Organisation for Economic Co-operation and Development2026-03-14 收录
下载链接：
https://www.oecd.org/en/publications/managing-service-demand_9789264200821-en.html
下载链接
链接失效反馈官方服务：
资源简介：
This book provides guidance on a whole-of-revenue body approach for managing service demand effectively. It sets out a possible ‘model’ for governance arrangements based on leading revenue body practice – in this case, Australia.
