This paper is a case study of a semi-automated Content Alert System implemented at two university libraries; The university of Swaziland, Swaziland, Southern Africa and Bundelkhand University Library
The following question is alive: how to evaluate the users’ satisfaction regarding the services provided by a library? Duarte and Costa [1] proposed and applied a framework evaluating the satisfaction
Static public libraries in England (statutory and non-statutory) as at 1 July 2016. Also contains information on the type of library and number of hours open. The definitions for types of...