Complaints - National Highway Traffic Safety Administration

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.<br>Source: https://www.nhtsa.gov/nhtsa-datasets-and-apis#complaints<br>Notes: Complaints data was created from 1995-present, covering vehicles from 1949-present. <br><br>