NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

Name: NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer
Creator: Cabinet Office
Published: 2014-01-07 00:00:00
License: 暂无描述

data.gov.uk2014-01-07 更新2026-04-25 收录

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https://www.data.gov.uk/dataset/4bc7a350-52ff-4f3b-80e7-b4ecc93c4b45/ni_014_avoidable_contact_-_the_proportion_of_customer_contact_that_is_of_low_or_no_value_to_the_cust

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资源简介：

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG Floor...

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Cabinet Office